FREQUENTLY ASKED QUESTIONS

Each season, many absentee home owners and vacationers may rely on friends or neighbors to watch their homes. These individuals most likely are not business licensed, insured, bonded, or properly trained. This can leave your property vulnerable. Do you really want untrained friends or neighbors taking care of your home?  What happens if the individual watching your home forgets to visit often enough to mitigate a serious problem?  So many things can happen in your absence: storms, flooding, break-ins, water leaks, electrical problems, insects, rodents, mold, or a possible fire. It may not be a matter of IF… it may be a matter of WHEN something goes wrong. Did you know that it can take as little as 72 hours for dangerous mold to begin to grow if humidity levels in your home are high?  If your air conditioning fails, humidity levels will rise.  Even if you have a trusted neighbor or relative nearby, having a professional acting on your behalf will provide peace of mind. In an emergency, we will contact you immediately! We will initiate a plan and coordinate with the appropriate recommended, vetted, vendors to address the problem.

Whether it’s your primary residence or second home—we offer a vital service. Peter Van Alstyne has earned the designation of “Certified Home Watch Professional” through the National Home Watch Association (NHWA). Certification is achieved through the completion of a training curriculum and examination based on the NHWA’s Best Practices and input from leading Home Watch business owners throughout the United States and Canada. Certification lets the public know of a Home Watch professional’s standards in the Home Watch industry.

We use a Home Watch Management and Reporting software that is GPS enabled and provides real time proof that a visit has been completed and the time of submission.  It is a cloud based system with a detailed checklist customized for each individual home and is completed and submitted on site.  Permanent documentation of every visit is accessible on any computer or mobile device for each of our clients.  Pictures and comments can be added to any portion of the checklist and the home owner can print these, if need be, for insurance purposes. In addition we can communicate with you and bill using this software.  This sets us apart from most home watch companies.